ResolveResolve
byretape.ai

The AI-native CRM for debt settlement.

Sales, client servicing, negotiations, and management visibility in one modern CRM - with AI workers automating repetitive workflows end-to-end.

Leading debt relief companies use retape.ai products today

Why Resolve
Legacy CRMs record work. Resolve does the work.

AI workers run intake, communication, negotiation, and reporting end-to-end. Your team makes the judgment calls — not the data entries.

The team

Six AI workers, running every stage of the lifecycle.

From first inbound call to graduation, AI workers handle the volume work end-to-end. Your team handles the judgment calls.

Lead
Enrolled
Servicing
Negotiation
MayaAI voice intake
AriaSelf-enrollment AI
PennyClient communications
ScoutSettlement automation
Management
SageAI data assistant
PulseChurn detection
01Sales & Enrollment

Convert more leads without adding more reps.

  • Maya — AI voice intake

    Handles after-hours calls, overflow, and missed-call recovery with a voice agent trained for debt relief intake.

  • Aria — guided self-enrollment

    A chatbot-assisted flow with automated follow-ups that walks leads through self-enrollment end-to-end.

  • AI call scoring

    Score every sales call for compliance, performance, objections, and coaching — not just a sample.

Call from Sarah
Maya·AI voice intake
Sarah · TexasAfter hours · auto-routed
Lead · Sarah (Texas)
New
Qualified
Credit Pulled
Proposed
Building program proposal…
02Client Communications

Keep clients engaged after enrollment.

  • Penny — outreach campaigns

    SMS and voice campaigns for NSF recovery, additional funds, and settlement authorization.

  • Penny — inbound support

    First line of response for common client questions, requests, and status updates.

  • Common inbox

    Manage client conversations across channels in one place — no dropped balls.

Text from Sarah
Penny·Client communications
Payment scheduleCRM
Live
DraftAmountStatus
  • Oct 18$342Paid
  • Nov 18$342Scheduled
  • Dec 18$342Scheduled
03Negotiation Automation

Find and act on settlement opportunities faster.

  • Scout — bulk settlement automation

    Scout runs scrub-to-settlement for bulk creditors end-to-end — zero manual work, zero missed offers.

  • Scout — real-time funds tracking

    Scout continuously evaluates non-scrub accounts for funds availability and settlement-readiness.

  • POA automation

    Send and track POAs without manual faxing, follow-up, or spreadsheet coordination.

Bulk automation
Scout·Settlement automation
01

Scrub uploaded

1,284 rows
02

AI account match

03

Funds calculated

04

Settlement created

05

Return file ready

Pipeline0%
04Management Intelligence

Real-time visibility into the business.

  • Sage — AI data assistant

    Ask CRM questions in plain English. Reports without SQL or manual data pulls.

  • Pulse — churn detection

    Identify clients at risk of churn before they cancel, with recommended next actions.

  • Live ops dashboards

    Roll up sales, servicing, and negotiation KPIs into one operator view.

Resolve · Ask Sage
Sage·AI data assistant
ResultsLive query
$4,820 gap
ClientReadyNeeded
Rivera, M.$2,140$420
Okafor, J.$1,860$680
Nguyen, T.$3,205$890
Patel, A.$2,540$510
Greene, S.$1,710$720
+ 2 more
Migration

We move the data. You keep operating.

Migration is where most CRM rollouts break down — lost contacts, dropped payments, weeks of double entry. We engineered our process to take it off your team entirely, so the hardest part of switching isn’t actually yours to do.

  1. We map every record

    Contacts, payment schedules, account notes, documents, call history. Our team migrates from your existing CRM end-to-end — your team doesn't touch a spreadsheet.

  2. Verified before you cut over

    We reconcile every record against your source system inside a private staging environment, and your team works their real book of business in Resolve before go-live. Nothing flips on until you've signed off.

  3. Live in weeks, not quarters

    Most operators are processing payments and handling client communication on Resolve inside 30 days — with zero downtime in the changeover.

Platform & trust

Built for the realities of debt settlement operations.

SOC 2 Type II, isolated by tenant

Audited annually. Your client records, ledgers, and call recordings live in a single-tenant environment — never co-mingled with another shop's.

Compliance baked in

TCPA-safe outreach, consent capture, recorded calls, and an immutable activity log behind every action — defensible by default.

Live, two-way integrations

Payment processors, dialers, merchant accounts, e-sign, and SMS — events stream in real time, not nightly batches.

FAQ

Questions operators usually ask.

  • Most operators run pilots within 30 days. Full migration of an existing book typically lands between four and ten weeks depending on integrations and data complexity. We size the timeline against your existing CRM, payment processor, and dialer.

Ready to see Resolve?

Walk through your operation with us and see how Resolve fits.